Money back guarantee for your 2021 vacation

Pascale & Philippe undertake to reimburse your stay in the event of cancellation imposed by the health crisis.

In addition to this, you will need to know more about it.

In what concrete situations can a refund be made?

  • You cannot leave your place of residence or cannot stay at your place of vacation due to confinement or travel restrictions decided by the State of destination or a competent local authority.

  • The borders are closed. A fortnight obligation is imposed by the authorities of the country concerned for travelers coming from your country of residence.

In addition to this, you will need to know more about it.

Any cancellation of the stay duly justified by the fact that the Customer would be affected by COVID 19, or would be identified as a contact case, and that this situation would call into question his participation in the stay on the planned dates will result in the issuance of a valid credit note. 18 months refundable at the end of the validity period.

Any processing and management costs as provided for in the general conditions will remain with the Service Provider. In all cases, the Customer must imperatively justify the event making him eligible for this right to cancellation.